Dear bachukabrothers,
Greetings from team eBay!
We are sorry to know about the drop in your sales. Please know that if you have been assigned an account manager the email communication with the account manager details would be available within your eBay account under "My Messages". If there is no email this means that there is no account manager support provided to you at this time.
With regards to drop in sales, this could be due to multiple factors. Hence it is suggested that you please review your listings hygiene & optimization, shipping time & cost, marketing strategies, understand your competitors etc. Please do join our monthly webinars to know more about the best practices that you can follow for your listings on eBay. Here is the calendar link : https://export.ebay.com/in/resources/training-calendar/
Regards,
eBay Team
