Urgent Issue Regarding CSBV Mode Shipments - Let's Unite for a Resolution

[electro-international]

I am writing to you today with a pressing concern that has recently arisen in our export operations, particularly those carried out under the CSBV (Claim for Self-Billed Verification) mode. Since 2018, we have been successfully exporting numerous shipments using this mode, but we have encountered a significant challenge that I believe requires immediate attention.

Starting from April 1, 2023, all shipments exported under the CSBV mode are now being monitored through the Trade online software of ICICI Bank. The Trade team at ICICI Bank has requested that we provide an IRM (Invoice Reference Number) of each shipment in Excel format, along with a range of documents, including invoice copies, CSBV shipping bills, FIRC (Foreign Inward Remittance Certificate) copies, AWB (Airway Bill) copies, and Reduction Declarations, particularly those up to 25%.

However, if the reduction exceeds 25%, these documents will not be closed, and the e-BRC (Electronic Bank Realization Certificate) will not be generated. To make matters more concerning, the charges for closing each shipping bill are exorbitant, with a fee of INR 200 plus GST per bill in my case. For those account holders with a normal account at ICICI Bank, the charges are even higher, ranging from INR 500 to 1000 plus GST.

The point of contention here is that despite complying with these stringent requirements and incurring significant costs, our exports do not seem to derive any tangible benefits. In fact, this process consumes a substantial amount of time, money, and energy. To put it into perspective, if there are 500 exports each month, the bank charges for closing each document amount to INR 1,18,000 for those with a platinum account and a staggering INR 5,90,000 for those with a normal account at ICICI Bank.

This situation is immensely disappointing for us exporters. It feels like an excessive burden without any commensurate value or benefit. As a result, many exporters are struggling to cope with these financial and administrative challenges, and we believe it is vital to address this issue collectively.

I kindly request your assistance in providing a list of email addresses or contacts that we, as exporters, can reach out to. We aim to voice our concerns and grievances to higher authorities such as the RBI (Reserve Bank of India), DGFT (Directorate General of Foreign Trade), FIEO (Federation of Indian Export Organizations), and any other relevant authorities who can help us address and potentially alleviate this issue.

Let us, as exporters, unite together and raise our voice as a collective force so that our concerns reach every corner. Together, we can work towards a resolution that benefits the entire exporting community.

Your guidance and support in this matter would be invaluable, and we look forward to your response.

Thank you once again for your time and assistance.

Sincerely,

Devang Bhansali

[rishiyog]

Please reply to me let us find any solution I'm facing the same problem.

[electro-international]

Hi, what problem are you facing?

[korikart]

HI.

We are  facing the same issue,  we do not know from where to ask CSB-V.

Courier Shipping Bills to close the Export Shipping Bill of Entries.

We are  receiving emails from my Bank to soon close these Export Bills.

We are helpless.

Thanks.

Manjeet Singh

ND

[in_news_team]

Dear Seller,

Thanks for bringing this issue to our notice.

We acknowledge your feedback about few process gaps regarding electronic bank realization certificate (“eBRC”) including the imposition of higher processing fees charged by the banks and requirement of various documents.

We agree that these issues are hindering the growth of e-commerce exports from India. We will submit your feedback and inputs with the relevant government department for their kind attention and consideration to resolve it. We appreciate your patience.

Regards,

Team eBay     

[smt.inc]

Hi all Indian ecomm sellers..

This below link is a little progress for us all but u fortunately it doesn't do any good if our government & RBI doesn't realise the issues mentioned in this article.

https://www.businessinsider.in/business/news/banking-issues-hinder-growth-of-exports-through-e-comme...

So, its high time that we all come together and share these details to RBI & current gov..

we should share this below link, and this ebay discussion link and also any other similar link

which is inclusive enough to make is easy for our policy makes to identify and understand that current policies are outdated and not at all beneficial for anyone and there is an urgent need to address this issue for benifiting everyone involved and that will be a benifit to economic progress INDIA as a whole.

please come together lets just start posting it on official

instagram handles :

piyush goyalji @piyushgoyalofficial

pm modiji @narendramodi

FIEO @fieohq

RBI @reservebankofindia

DGFT @dgft.ra.nagpur

Twitter Handles :

piyush goyalji @PiyushGoyal

pm modiji @narendramodi

FIEO @FieoHq

RBI @RBI

DGFT @dgftindia

media Houses like

zeenews @zeenews  

cnbc @cnbc

wion @WIONews

indiatv @indiatvnews

any contacts, email address are welcome from all..

Also, we all know that already...this is not going to resolve our issues right away...its going to take more time but we need to start somewhere and keep doing the tapping and knocking every few days and connect as many sellers as possible.

Just keep posting again & again..find new forums where this same topic is being discussed and post it..

Hope the potential of small business & small exporters/sellers like us is realized soon by policy makers and necessary changes will be made at the earliest.

[sanmun-14]

we are also having the same problem how to resolve this the bank kotak mahandra charging 500 rs 

Sanjay 

[shoryaa]

Totally agree but no respite

[moon.internationals]

Mentioned Issue is huge but don't know what team is doing. Moreover EGS prices are also increasing day by day.

FedEx increased prices few months back 98%. We are getting hit by every side. Eventually we need to increase selling prices and due to that, Sales will go down.

[music-junction]

Hello,

Actually this is very serious issue . And it's really hard to survive the e-commerce export business on ebay , etsy , amazon etc.

Bank charges are really too much high . I have also 139 Bill pending for submission in HDFC BANK and they charge inr 1500 + GST to submit every bill amount is nearly goes to around  INR 230000  Bank doesn't care any thing i think these charges are control totally in the hand of bank if they want they can reduce but all banks know this is  compulsion  of the seller .

So all bank are busy in making the money .

Bill amount of some of the product is only inr 10000 and we have to taking care of ebay selling fee payonner fee . and in last bank demand around 17000 inr to close the shipping bill .

Even sometime billing amount is 2000 to 3000 then also bank demand 1700 for closing.

This is an  issue of survival of our business and we all are have to come together on one platforms. like making some WhatsApp group  and joining the group.

and go personally to the authorities . if we go personally one by one then there is no impact . But if we all come together then it's work.

I am requesting to others also share their  numbers so that we can create a WhatsAPP group.

Looking Forward ..

Thanks.