Payment done but still showing pending

ravi_tej78
Community Member
Hello,

I have done payment through my creditcatd on 10th on Oct
But till todays it is pending.
How much time does it take.
Waiting for ur reply.
Regards,
Ravi Tej
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Payment done but still showing pending

rvmaestro
Community Member
Hi Ravi Tej,

I bought something on the 9th of October. The payment is still pending.

I assume you received an automated message from customer care which essentially says nothing, but points you to a FAQ:

"For some selected online bank transfers, payment can take up to two business days to get confirmation from the bank. The transaction will be marked in pending status until confirmation is received from the bank.

All high value Credit Card orders will require additional documentation.Your transaction will be on hold until the documents are given to PaisaPay Customer Support."

I am very close to calling up the credit card people and asking them to block the transaction.

I needed that item really urgently.
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Payment done but still showing pending

pancgom
Community Member
I agree guys...Think i will block the trasaction ..my transaction is for 3100 Rs and they are delaying as if i am trying to buy the mysore maharajas palace or the Taj mahal...these guys are slow like snail....credit card payments are supposed to be the fastest..the seller is very very good... he responded and keeping in touch with me..paisa pay is as slow as a MOFA (10 CC) bike...LOL..bye guys..
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Payment done but still showing pending

jyotina@ebay.com
Community Member
Hi pancgom,

I do understand that it can be frustrating when there is delay in the processing of the PaisaPay payments.

PaisaPay payments do required sometime to be processed and since these also require verification, the process can also be delayed.

So I would request you to kindly contact the PaisaPay Team via the "Contact Us" link and check for the reason as to why there is delay in the processing of the payment.

Here's the link for the "Contact Us" form:

http://pages.ebay.in/help/contact_inline/index.html

Also, you can contact the Live Support Team via the "Live Help" link. The Chat Team is available Monday -Friday 9.30 am to 6.30 pm.
Regards,
Jyoti

Regards,
Jyoti
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