No refund information & terrible customer care
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on 02-06-2016 04:14 PM - last edited on 03-06-2016 12:17 AM by li-susie
Hi,
I placed two orders yesterday (1-June-2016 at 4:44 pm). The money was deducted, but order was not placed due to ebay system issues.
I am highly disgruntled with ebay customer care on which I called up at least 7 times and was entertained by the music as no one answered !!!
After hell lot of struggle, I emailed/called up/chat with ebay support but all of them repeated the same thing that in 24 hrs refund will be initiated. I expect some Claim ID/Complaint ID or at least an email saying refund in progress !!! But, none of them was provided.
I have to rethink about purchasing anything with ebay going onwards due to its terrible customer service!!

