Hi Praveen
I can sympathise with you. When buying expensive items, you should always check the ratings and the feedback of the seller. Whenever you are buying anything from anywhere, whether its online or offline, the rule of Caveat Emptor ( Buyer beware ) always applies.
Kindly check whether the seller has mentioned if he will provide a warranty card or not. Many sellers buy electronics from the grey market, hence they are unable to provide any warranty/guarantee.
Secondly, has the seller offered you a 100% satisfaction guarantee? If the seller is new, probably he will not ofer such guarantee.
You can try calling up the buyer and explain your problem to him. If he is sincere in his dealings, he will help you out. If he is not, then you can escalate the issue to eBay's buyer protection program.
Your decision to stop using the site is a harsh one. One seller is not a representation of all sellers. There are many sellers who are sincere and do their best to provide a good experience to the buyer.
I would suggest you make one or two low-value purchases from reputed sellers. This would re-strengthen your belief in online shopping.
Regards
Abhishek
I can sympathise with you. When buying expensive items, you should always check the ratings and the feedback of the seller. Whenever you are buying anything from anywhere, whether its online or offline, the rule of Caveat Emptor ( Buyer beware ) always applies.
Kindly check whether the seller has mentioned if he will provide a warranty card or not. Many sellers buy electronics from the grey market, hence they are unable to provide any warranty/guarantee.
Secondly, has the seller offered you a 100% satisfaction guarantee? If the seller is new, probably he will not ofer such guarantee.
You can try calling up the buyer and explain your problem to him. If he is sincere in his dealings, he will help you out. If he is not, then you can escalate the issue to eBay's buyer protection program.
Your decision to stop using the site is a harsh one. One seller is not a representation of all sellers. There are many sellers who are sincere and do their best to provide a good experience to the buyer.
I would suggest you make one or two low-value purchases from reputed sellers. This would re-strengthen your belief in online shopping.
Regards
Abhishek
Hi Parag
Kindly contact Rediff's customer service and inform them of your predicament. Rediff is very good in buyer support and very poor on Seller Support ( i am a seller on rediff, so i can say that safely!)
If there is any dispute, they simply deduct the amount from the seller's account.
I am sure they will be able to help it out. Also ask them for the consignment number of the parcel and other courier details.
Regards
Abhishek
Kindly contact Rediff's customer service and inform them of your predicament. Rediff is very good in buyer support and very poor on Seller Support ( i am a seller on rediff, so i can say that safely!)
If there is any dispute, they simply deduct the amount from the seller's account.
I am sure they will be able to help it out. Also ask them for the consignment number of the parcel and other courier details.
Regards
Abhishek
Hi Sukriti
You remind me of days when we were new, and nothing was selling !
I suggest you to increase the number of products. 3-4 products will not be of much help. Increase it to at least 30-40.
Decide on what you are good at. Where does your interest lie. If it is in books, go ahead. But give a WIDE variety of options to your buyers.
If you want to sell books, get hold of a couple of publishers and put their entire catalogue online. In no time you will have hundreds of listing. Its time for massive action !
jewellery, electronics, household items also do well. Whatever you decide, increase the number of products.
Dont forget the basics of good selling like good images, good descriptions and other things that you must have already tried. These are non-negotiable.
Online selling is just like any other business. You have to persist.
Once you start seeing some results on eBay.in, you can try international selling on eBay.com
If there is anything else i can help you with, do let me know.
Regards
Abhishek
You remind me of days when we were new, and nothing was selling !
I suggest you to increase the number of products. 3-4 products will not be of much help. Increase it to at least 30-40.
Decide on what you are good at. Where does your interest lie. If it is in books, go ahead. But give a WIDE variety of options to your buyers.
If you want to sell books, get hold of a couple of publishers and put their entire catalogue online. In no time you will have hundreds of listing. Its time for massive action !
jewellery, electronics, household items also do well. Whatever you decide, increase the number of products.
Dont forget the basics of good selling like good images, good descriptions and other things that you must have already tried. These are non-negotiable.
Online selling is just like any other business. You have to persist.
Once you start seeing some results on eBay.in, you can try international selling on eBay.com
If there is anything else i can help you with, do let me know.
Regards
Abhishek
Hi Parag
Another tip from Sapana...
If you have paid by Credit card, you can go in for chargeback. This way the bank will cover you up for the loss. Thats a good suggestion!
Regards
Abhishek
Another tip from Sapana...
If you have paid by Credit card, you can go in for chargeback. This way the bank will cover you up for the loss. Thats a good suggestion!
Regards
Abhishek
Hi Jitesh
You seem to have done all that you can. It is unfortunate that you have not received any satisfactory reply.
eBay gets hundreds of mails every day. So it is quite possible that your case is still "in queue". I suggest you mail them once again. I am sure they will look into your concerns seriously.
Best wishes
Abhishek
You seem to have done all that you can. It is unfortunate that you have not received any satisfactory reply.
eBay gets hundreds of mails every day. So it is quite possible that your case is still "in queue". I suggest you mail them once again. I am sure they will look into your concerns seriously.
Best wishes
Abhishek
