Dispute if seller no longer registered?

[davedonohue420]

I won and promptly paid for two items on Jan 4 and Jan 6 this year. The seller recently unregistered from eBay, and has been evading my questions, only responding once.

Should I still open a dispute with eBay or go directly to a claim? Since they're no longer on eBay, I'm not sure how they'll mediate.

[indconcepts]

Hello,

You will first have to file an INR ( Item not received ) dispute.

Kindly study the Buyer protection programme thoroughly before proceeding further.

http://pages.ebay.in/help/tp/isgw-buyer-protection-steps.html

Step No.8 says that .....
Note: You must file a claim with your credit card company prior to filing a claim with eBay (if applicable). .


best regards

Umang Midha