sir,
I HAVE SELECTED SONY BRAVIA LED TV 40"KLV430EX FOR 39469/-AND KEPT IN EBAY CART ON 19/08/2013. WITH INTEND TO PURCHASE ON 21/08/2013.
ON 21/08/2013 MORNING I CAME TO KNOW THAT SELLER HAS INCREASED THE PRICE OF LED TO 41000/-. SINCE WE WERE GETTING BILL AND WARRANTY FROM DEALER. I HAVE MADE A PAYMENT OF RS. 41000/-THROUGH SBI CREDIT CARD.WHICH WAS ACKNOWLEDGED BY YOUR TEAM ON 22/08/2013.
ON RECEIPT OF ACKNOWLEDGEMENT FROM EBAY ON 22/08/2013 , WHEN ENQUIRED ABOUT EXPECTED SHIPPING TIME. IT WAS INFORMED THROUGH MESSAGE FROM EBAY THAT IT WILL TAKE 10 DAYS FOR SHIPPING.
ON 25/08/2013, WHEN I PUT NEGATIVE FEEDBACK, DUE TO NO RESPONSE FROM SELLER/ EBAY ON EMAIL. EBAY AGREE TO REFUND MY MONEY. WITH QUOTE THAT NOT TO PUT NEGATIVE FEEDBACK OF SELLER. WHY?
ON 23/08/2013, IT WAS REQUESTED TO SELLER THAT PLEASE ADVISE EXPECTED TIME OF SHIPPING. NEITHER DEALER, NOR EBAY REPRESENTATIVE REPLY OUR MESSAGE. AND ASKING CUSTOMER/ MEMBER IN WARNNING THAT DONT GIVE NEGATIVE FEED BACK.
SIR, I WANT KNOW FROM YOU THAT AFTER MAKING ADVANCE PAYMENT AGAINST ANTICIPATED ITEM DLIVERY. CUSTOMER/MEMBER HAS NO RIGHT TO ASK SELLER/ EBAY REP FOR FURTHER PROGRESS.
TO HIDE YOUR FAILURE IN DELIVERY OF ITEM WHICH YOU HAVE OFFERED. PUTTING GOVT POLICY DECESSION IN BETWEEN AND MISGUIDING CUSTOMER.
DO YOU KNOW. ? HOW MUCH INSECURITY WE FEEL, WHEN WE ARE NOT GETTING ANY REPLY OF OUR MESSAGE? SINCE WE HAVE BORROWED MONEY FROM CREDIT CARD AGENCY WITH THE INTEREST OF 12-15 %.
BEFORE PUTTING ANY SUCH ITEM ON EBAY. AUTHORITY SHOULD ENSURE ALL CLEARANCE FROM GOVT/ LOCAL BODIES. ONCE ACCEPTING PAYMENT FROM BUYER AND KEEPING MONEY FOR 7-8 DAYS WITH YOU.
WHEN YOU ARE CONTACTED ON EMAIL NO RESPONSE/ REPLY RECEIVED.
HENCE, WE WENT FOR FEEDBACK AND GIVEN THE SELLER ----------------------------VE FEEDBACK... DUE TO NEGATIVE FEEDBACK. SELLER GOT ANNOYED AND PUT A REFUND ORDER FOR BUYER, INSTEAD OF CONVERSING WITH CUSTOMER ON EMAIL. THIS COPY OF MAIL IS SAVED ON MY DESKTOP COMPUTER. WHICH WILL MAKE ME TO PUBLISH ON OTHER EMEDIA( FB,WHATS APP,LINE, TWEETER) TO SHARE MY BAD EXPERIENCE WITH YOU.
I REQUEST YOU TO ASSURE ME ON MY MOBILE AND EMAIL FOR FASTEST DELIVERY OF SONY BRAVIA LED 40" KLV EX430 WITH BILL AS PROMISED BY SELLER
