Shipping Issues to India. Item not received. Been almost a month.

[nc_showcase]

I shipped a package to India using PayPal shipping and Internation Priority USPS shipping. It has almost been a month and still not received. I check tracking everyday. Back around the 12th of Sep, it said it had cleared customs. It stuck on that for almost two weeks and then on the 25th, it said the same thing, but the date had changed to 9/25, so I just thought the customs thing was going slow. Then on the 29th, it went to status of "into foreign customs" and now says it is being processed by customs. Below is the actual details from USPS site.

Into Foreign Customs, September 29, 2008, 3:00 pm, INDIA
Out of Foreign Customs, September 25, 2008, 4:53 pm, INDIA
Arrived Abroad, September 25, 2008, 3:43 pm, INDIA
Out of Foreign Customs, September 12, 2008, 4:43 pm, INDIA
Arrived Abroad, September 12, 2008, 4:03 pm, INDIA
International Dispatch, September 07, 2008, 1:09 pm, FOREIGN CENTERJERSEY CITY NJ 099
Electronic Shipping Info Received, September 03, 2008

Has anyone had this same issue and is there anyway that my receiver can contact anyone ? I found one posting with a Superintendent of Customs number and I provided that to my customer. Is there anything else I can do ? I opened investigation with USPS and I have tried calling India several times, but just rings and rings and then hangs up. Any help would be GREATLY appreciated. This has put a $2300 hold on my paypal account and is drastically affecting my business.

Thanks,

[nc_showcase]

CJ29 5148 194U S

Let me know what I can do.

USPS Priority International.

[nc_showcase]

And it was not sent express mail, just standard priority.

[shree_krishna_gems]

Dear nc_showcase,
I am sure it is stucked with the customs in the city in India where you sent it.

The buyer should contact nearest FPO(Foreign Post Office) with booking information.

The tracking facility get very bad once it reach in India,USPS have a very nice service but not the same with India Post.

So,better guide your buyer to contact nearest FPO,It will surely help a lot.



Best Regards,
Deep Agarwal.
Shree Krishna Gems

[nc_showcase]

I know there is a time difference between here and India, but just wanted to let you know, I will eagerly be awaiting your response.

Thanks again !!

[right.way]

I had brought in a Toy Doll, it took over 35 days. Same case, in and out of customs....!

[nc_showcase]

I hope that is true. Would mean they would have it in a few days. This has been by far, the worst shipping experience I have every had.

[veedeedirect]

Hello,

Which is the city of delivery?

Regards,

Devesh

[nc_showcase]

Here is the full address.

A-1 Natasha, Amrut Nagar,
Ghatkopar West,
Mumbai 400086, MH
400086
India

[nc_showcase]

Any update on this veedeedirect ?