unsatisfied with the product thro ebay

[brindavanhome]

we have purchsed a Ipod with Acetrade customer id no
acetrade 1[122] on 15-11-2007, and we are not satisfied
with the product which is available locally with lowest cost
of rs 500 -1000.

the product is not at all accessing any port mentioned in
catalog, not at all using so far.

further we have purchased Apple Ipod 80 GB @ rs.9000 with
quality product.

We have also sent a mail to the seller about the product
and asked him to repay the amount.
Their email id is richstyle@hotmail.com.

We have done only one transaction landed in this type of
prblem , how we depend ebay products and to make purchase.

Kindly arrange to solve the problem and see that the amount is being returned.

Regards

Suresh J

[brindavanhome]

The above mentioned product item no: 220171320964

suresh j

[indraneel@ebay.com]

Hello Suresh (brindavanhome),

Welcome to our community boards and thank you for choosing our platform to buy online.

From your post we understand that you have had an unpleasant experience so far and we hope we will be able to make the same good in the best possible manner we can.

As a matured and co-operative buyer you have surely done the right thing of contacting the seller first to sort out any discrepencies ovver the transaction and we would like to assure you that having said that you are safe and protected on our site.

We are confident that the seller would surely contact you and would address your concerns. If you still feel your issues are unresolved you can escalate your issues to our team and they will be happy to address the same. You can contact us to know more on the next steps or simply post a message on our community boards for seeking any further help and you will be guided by our community champions or even me.


Keep Posting!!


Regards,
Indraneel