Dear priyabrijesh,
I regret the unpleasant experience you had. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences.
In case you have still not received an item, I request you to please file an Item Not Received complaint. If you have already done that, I request you to please escalate it to the Buyer Protection Department for further action.
I suggest you go through this link on
Protection for Buyers to find more information on the timelines and the escalation process.
Regards,
Vandy
Regards,
Vandy