yUsnQBQ8F82i2Ew~~60_7.JPG "spl_ind"){kind=avatar}
@vikram333...
I am not commenting on the issue you have with your seller.
I just wanted to clarify a small point and that is about the transit time taken for the good to reach you. You have mentioned that "product shipped on 29th Sept and till Oct-04 the product has not reached you." and "I have had better experience with eBay product is delivered no less than 2 days. Thats excellent service for sure."
Please remove the misconception you have that sellers have any control over the time taken by courier companies, which ever courier cos it may be does not work as per the instructions or whim/fancies of the seller. They have their own routes to be followed and their own time schedule in which they will deliver. The 10 day time period fixed by ebay is with some deliberation and hence you cannot judge a sellers excellence by the time couriers cos take to deliver the product to you.
That yardstick to judge the seller is completely wrong and therefore ebay gives a footnote which says "Sellers are not responsible for service transit time. Transit times are provided by the carrier, excluding weekends and holidays, and may vary with package origin and destination, particularly during peak periods."
**************************
I am not commenting on the issue you have with your seller.
I just wanted to clarify a small point and that is about the transit time taken for the good to reach you. You have mentioned that "product shipped on 29th Sept and till Oct-04 the product has not reached you." and "I have had better experience with eBay product is delivered no less than 2 days. Thats excellent service for sure."
Please remove the misconception you have that sellers have any control over the time taken by courier companies, which ever courier cos it may be does not work as per the instructions or whim/fancies of the seller. They have their own routes to be followed and their own time schedule in which they will deliver. The 10 day time period fixed by ebay is with some deliberation and hence you cannot judge a sellers excellence by the time couriers cos take to deliver the product to you.
That yardstick to judge the seller is completely wrong and therefore ebay gives a footnote which says "Sellers are not responsible for service transit time. Transit times are provided by the carrier, excluding weekends and holidays, and may vary with package origin and destination, particularly during peak periods."
**************************
@vikram333...
Nice to know you too, the pleasure is mine.
few more points:
1. I agree that sellers should keep inventory of the products listed for sale on ebay, but this is India, so we tend to tap all avenues to make money. Most of the sellers do not have the complete inventory with them but depend on someone nearby for sourcing and in event of a sale it can lead to problems as you have rightly described. Sellers of laptop and notebooks will have to depend on regional distributor for a particular model and that can lead to delays. In any case the buyer has to kept in the loop at all times.
2. Ebay have given the sellers a lead time of 7 days to ship the product to the buyer. Sellers on ebay including myself give an estimate to the buyer that in how many days we will ship and it depends on the size of the business, inventory position and the business given to courier cos(private or speedpost). Many small sellers usually club a few items and then send (or go to the post office for speedpost) but usually 90% sellers ship with 2-4 days max. In any case the seller cannot ship after 8 days because on 7th night at 00:00 hrs the ebay system will auto initiate a refund to the buyer.
3. Yes you are absolutely right the seller cannot be and should not be rude at all under any circumstances, there's are no 2 ways about it.
**************************
Nice to know you too, the pleasure is mine.
few more points:
1. I agree that sellers should keep inventory of the products listed for sale on ebay, but this is India, so we tend to tap all avenues to make money. Most of the sellers do not have the complete inventory with them but depend on someone nearby for sourcing and in event of a sale it can lead to problems as you have rightly described. Sellers of laptop and notebooks will have to depend on regional distributor for a particular model and that can lead to delays. In any case the buyer has to kept in the loop at all times.
2. Ebay have given the sellers a lead time of 7 days to ship the product to the buyer. Sellers on ebay including myself give an estimate to the buyer that in how many days we will ship and it depends on the size of the business, inventory position and the business given to courier cos(private or speedpost). Many small sellers usually club a few items and then send (or go to the post office for speedpost) but usually 90% sellers ship with 2-4 days max. In any case the seller cannot ship after 8 days because on 7th night at 00:00 hrs the ebay system will auto initiate a refund to the buyer.
3. Yes you are absolutely right the seller cannot be and should not be rude at all under any circumstances, there's are no 2 ways about it.
**************************
@vikram333...
Nice to know you too, the pleasure is mine.
few more points:
1. I agree that sellers should keep inventory of the products listed for sale on ebay, but this is India, so we tend to tap all avenues to make money. Most of the sellers do not have the complete inventory with them but depend on someone nearby for sourcing and in event of a sale it can lead to problems as you have rightly described. Sellers of laptop and notebooks will have to depend on regional distributor for a particular model and that can lead to delays. In any case the buyer has to kept in the loop at all times.
2. Ebay have given the sellers a lead time of 7 days to ship the product to the buyer. Sellers on ebay including myself give an estimate to the buyer that in how many days we will ship and it depends on the size of the business, inventory position and the business given to courier cos(private or speedpost). Many small sellers usually club a few items and then send (or go to the post office for speedpost) but usually 90% sellers ship with 2-4 days max. In any case the seller cannot ship after 8 days because on 7th night at 00:00 hrs the ebay system will auto initiate a refund to the buyer.
3. Yes you are absolutely right the seller cannot be and should not be rude at all under any circumstances, there's are no 2 ways about it.
**************************
Nice to know you too, the pleasure is mine.
few more points:
1. I agree that sellers should keep inventory of the products listed for sale on ebay, but this is India, so we tend to tap all avenues to make money. Most of the sellers do not have the complete inventory with them but depend on someone nearby for sourcing and in event of a sale it can lead to problems as you have rightly described. Sellers of laptop and notebooks will have to depend on regional distributor for a particular model and that can lead to delays. In any case the buyer has to kept in the loop at all times.
2. Ebay have given the sellers a lead time of 7 days to ship the product to the buyer. Sellers on ebay including myself give an estimate to the buyer that in how many days we will ship and it depends on the size of the business, inventory position and the business given to courier cos(private or speedpost). Many small sellers usually club a few items and then send (or go to the post office for speedpost) but usually 90% sellers ship with 2-4 days max. In any case the seller cannot ship after 8 days because on 7th night at 00:00 hrs the ebay system will auto initiate a refund to the buyer.
3. Yes you are absolutely right the seller cannot be and should not be rude at all under any circumstances, there's are no 2 ways about it.
**************************
Sorry for the previous double post, internet problems caused it to happen. Sorry.
**************************
**************************
