hi
my query is this - on the 23rd of june i couriered a cheque for the payment of my ebay fees which at that piont the invoice stated rs.123.68.
i expected by the beginning of july to see this reflected as a CLEARED fee - not as an alert that my account might be suspended/terminated!! i even went further to double chk with the courier company who sent across the pod for the same.
why hasnt the fee been taken out ? and what is the point of attaching the ebay invoice and sending it ON TIME if ebay is going to work like this?
i am brand new to ebay and have no desire to cheat ebay or people on ebay...however i will have to seriously rethink staying with ebay if i am sending my payments by courier and then seeing that an additional charge of 125.52 (appr. Rs. 1.84 added) and there is an additional charge of another 1.5%
i have even recieved confirmation that ebay has recieved the cheque payment on 7 july-i have sent repeated requests for this to be sorted out and no one is interested in helping - i have even gone to the live usa chat for them to help me out and they have escalated it to ebay india...but no one is interested
i would like this email to be retracted - the amount that i sent to be honored - and the two new charges of 1.5% for july and August to be removed as this charge wasnt mentioned when i sent across the cheque on the 23rd of june.
pls do respond to this as i am quite upset and occurances such as this for people who are new to ebay doesnt reflect positively nor will it encourage us to continue.
thanks
priyanka
