hi jyoti,
i think the guarantee that ebay boasts of so often in ads n site.... its all bogus..... feels like its thugs out to get our money.....
btw i also purchased an item from them a mobile battery but didn't get it even after one month.....
i paid by paypal, my transaction is there in my inbox but when i try to open a case , its not there.... moreover they say that i purchased the item using paypal, therefore my complaint will be resolved by ebay.com and when i contacted ebay.com, they said to contact ebay.in..... now i am just thinking who should i drag into consumer court... "ebay.in/ebay.com"