mis behaviour of the seller mobilecomputeronix

veena253010
Community Member
as i have purchased the item from the seller but after purchasing the seller sms ed me and told not to make the payment as the rate quoted for the item 6866624886 as wrong and he is not in a poition to fullfil the order. so that's the reason i have not paid. but now he has filed an unpaid item strike against me i wanted to know is it correct. as i have requested to the ebay customer support to help me out from this problem but they have not responded my properly. so now what i have to do. iam not at all getting i have totally confused. so please any one help me out from this problem. if the seller agrees now also iam ready to purchase the item from him. but even he is not receiving the calls nor replying the mails. so please help me out.
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mis behaviour of the seller mobilecomputeronix

indconcepts
Community Member
Dear veena253010,

Looking at the matter it seems that neither you nor your Seller has any bad intensions.

It seems that your Seller made a mistake by quoting a wrong price.

You oblidged him by not paying for the Item.

But the problem is that ebay charges fees to the Seller once you commit to buy.

To get that fees back the Seller has to file an UPI dispute.

Now listen carefully.....what you have to do....

You reply to the dispute by saying that....You still want to pay or would accept mutual withdrawal of the deal.

Your Seller would then close the dispute saying that you both have agreed to cancel the deal.

Then ebay would send you a mail to confirm mutual cancellation.

Once you confirm the deal would be cancelled.
The Seller would get back the fee and you will not get an UPI strike.

If you still face any problem, you may revert back on this board.

Umang Midha .


IndConcepts logo7


http://stores.ebay.in/IndConcepts


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best regards

Umang Midha


IndConcepts logo7
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