item not received

[mjos3025]

hai
i am martin jose. i brought a headphone before some days. but i didn't got the item till now. but unfortunately i confirmed the bill because i am new to ebay and that was my 1st purchase from ebay. also i cann't report a complaint since the confirmation is done . but i got a sms confirmation after it. and also reported that i didn't got the item. but it dsen't worked.
because of these reasons i want to cancel my order and want a refund.

[seemak@ebay.com]

Dear mjose3025,

We regret for the inconvenience caused and would like to assure you that your purchase is secured under eBay Guarantee till 30th day from the payment realisation date. Online tracking at http://www.firstflight.net/n_contrac_new.asp?tracking1=B40824859
Shows that item is in transit and it would be delivered within few days.

Rest assured, I've raised a claim for you under ebay Guarantee* and the dispute reference number is 162599. Kindly allow us some time to look into the issue and to communicate with the seller for resolution. We'll update you at the earliest.

[pranjan26]

Hi,
i am Prakhar Ranjan. i brought a Trendy men T-Shirt on 14th JAN. But i didn't got the item till now.
because of these reasons i want to cancel my order and want a refund.
My experience with eBay was the worst and i will never suggest any one this site for Online shopping. Because in this fast moving competition they need more than a week to deliver a single product.

[ankushdhar]

Hi,
Booked an item 170962971726.
and voila the seller hasnt even dispatched the item till date.. and he wont .
he doesnt pick up the calls.. nor responding to sms or emails .
will i get my money back automatically if he fails to dispatch the item