extreemly poor service form india,s no 1 online shopping site future bazaar

[rameshparikh]

fromCustomer Care
reply-toCustomer Care ,

toRAMESH PARIKH ,

dateTue, Apr 1, 2008 at 8:14 PM
subjectRE:'FutureBazaar=132-830' Response from FutureBazaar.com

hide details 8:14 PM (1 hour ago) Reply


Dear Rameah,

Greetings from Futurebazaar.com

With reference to your below e-mail, we wish to inform you that our site was under maintenance hence we were unable to accept any orders. The site is now working fine as confirmed by our technical team.

The validity of the Gift voucher is expired on 31.03.2008 and the same cannot be extended.

We regret the inconvenience caused to you in this regard and sincerely apologize for the same.

Assuring you of our best services.

Thank you again and enjoy shopping!

For help or information please contact us via phone or email.
Email: support@futurebazaar.com

We will typically respond within two working days.
Phone: +91 22 40 490 490

Thank you once again and enjoy shopping!

Best Regards,
Team Futurebazaar
www.Futurebazaar.com


-----Original Message-----
From: RAMESH PARIKH (rameshparikh1@gmail.com)
Date: Monday, March 31, 2008 02:03 PM
To: support@futurebazaar.com (support@futurebazaar.com)
Cc: support@giftmate.co.in (support@giftmate.co.in)
Subject: giftmate voucher of Rs.3000-





Dear Sir,
I had purchased Giftmate voucher based on your recommendation by email.
I had purchased gift mate voucher for Rs.3000/- on 29th of MArch2008.It was mentioned on your site that the purchase from future bazzar site should be made on or before 31/03/2008as offer to buy at 50%end son 31st March 2008.
I have been trying to make purchase from your site for last two days but due to technical problem on your site have not been able to shop for a single Rupee,Mr.Muneet from your help desk confirmed that there is technical problem going on your site and may be it will be resolved by today evening.However My request to ship me home mart gift vouchers for Rs.6000/-against my purchase of Rs.3000/-was turned down by him and i was very very bluntly told to to contact Giftamte

It is quite unfortunate experience that for two days we are not able to buy anything from your site.unfortunately there is no message about technical problem on your site?
I once again request you to please either send em confirmation that the offer is extended for further period of three days from the date of your solving technical problem on your site so that we can easily make purchases.
It is rather shocking to note that India's number one online shopping site is so horrible and their staff behaves in manner which is quite unfriendly to online customers.

I hope you will be able to provide me some solutions tot he problem!

RAMESH PARIKH

[jaipur_fashions]

I've had pathetic experiences as well at future bazaar.

[brand.deal]

Who says that future bazaar is no 1 online shopping site

The No 1 Online Shopping Site is
eBay

Regards

Shuaib

[pc_gaming_store]

We once purchased a pen drive from FutureBazaar. 2 weeks no delivery. Finally asked for refund and received it.

Sify Shopping is good that way. Very professional and the best part is they have a 24x7 helpline

[indraneel@ebay.com]

Hello brand.deal,

Thank you for you compliments ;-). It really gives us great pleasure when we hear our members saying that :-).


Regards,
Indraneel

[snrama]

Hi,

Even I have heard this from my buyers who had bad experiences at Future Bazaar. ---------------
With Regards,
Navaneeth (snrama) 😉

[techniwas]

Now i can add a lot to the topic.. but than its not right to criticize other ecomm sites on eBay forums..

for the moment all i can say (and as i have said before)is 'there is no doubt that eBay buyers are the most satisfied'.. even sellers i am sure are happier here.

Imagine a email service provider (with a shopping channel) uses Gmail to send official mails to its sellers!! I don't have words to describe the unprofessional attitude of some ecomm companies in India ....