Problem with Turbo Lister 2

[snrama]

Dear eBay team,

I am having major problem with the Turbo Lister 2. Yesterday I updated it, and when I try to upload.. It doesn't upload though it shows its uploaded successfully and all my inventory will be deleted.

Kindly fix the problem asap. ---------------
With Regards,
Navaneeth (snrama) 😉

[basco4u]

X-(

You are not alone Navaneeth.

This has been gng on for some time now.

Warm regards,

Ashok Bhimra

http://stores.ebay.in/basco4u

[assemblerz]

I have never used it, old version & new version. Its know issue ! 😉

[indraneel@ebay.com]

Hello Navneeth/Ashok,

Thank you for highlighting the issues faced by you while listing through Turbo Lister. I've asked the concerned team to look into the issue and we will update this thread with the updates.

Keep posting!!


Regards,
Indraneel

[trust.deals]

Hi!

Indraneel, even i am facing lots of problems with the TL.

It is very slow and takes a lot of time for any activity.

Regards
Shuaib

[snrama]

Thanks Indraneel, Some times the TL will get crash when I try to backup the database. I need to reinstall it again. Please fix the issue.

As of now, I have made a backup and on the safer side.. ---------------
With Regards,
Navaneeth (snrama) 😉

[indraneel@ebay.com]

Hello All,

We request all members who are facing issues with the Turbo lister to follow the below procedure and help us to better investigate the issue.

1. In your Turbo Lister tool, there is an option Help on the menu bar at the Top.
2. Click on the Help icon and there is an option in the list on the drop down which says "Contact Customer Support".
3. Once you click on the "Contact Customer Support" tab, you can see a checkbox at the bottom of the window giving you the option to email with log files. Please make sure this has been selected and send the request with your comments to our team.

This will help us identify the issue better :-).



Regards,
Indraneel