eBay gift not received yet for promotion code BESTFREN02.

[anwars21]

Hello eBay,

I bought an item on ebay.in on 12th June 2011 with Promotion Code BESTFREN02 whose PaisaPay ID is 29290659437.

I have received the item but I am still yet to receive my ebay gift for promotion code mentioned above.

Promotion page is available here http://shopping.ebay.in/bestfriend/

It's been almost 20 days now since I bought this item. can you please let me know when will this ebay gift item be delivered ??

Thanks

[lk5015]

ya same problem for me.
Brought a canon digital camera on 10th June and applied the code BESTFREN02.
The gift item is not received.

[kishore.mathe]

Same problem here.. Applied with Promotion Code BESTFREN01 whose PaisaPay ID is 29024842679 on 8th June but still yet to receive the gift.

[anwars21]

eBay,

At least bother to update for a query or question raised??

Leave aside any update about the gift item, its been 5 days since I raised this query nobody from eBay India has even bothered to reply or update on this???

This is VERY VERY BAD END USER EXPERIENCE. Do something about Customer Support.

Individual SELLER's on eBay respond faster than eBay itselfX-(X-(

[anwars21]

Hurray!!!!:-D I have received my free gift. Thanks eBay.in

It's quite funny that nobody from eBay has replied to this query yet which was raised 1 week back but I have received my gift.

Anyways my suggestion to eBay.in is that they should work on improving their customer support. Currently it is very very bad. Competition in the market outside is very stiff.

Also they should improve the delivery rate of free eBay gift promotions.

[pymobile]

ebay have shortage of cs team personnels so sometimes it happens that we dont get answers

[sidghy]

I made a transaction on 6th May, alpplied a Gift Coupon, Details:

EBAY user ID : sidghy
Gift Voucher Code : WK18ARHDDX
PAISA Pay ID : 28864192671
Gift : 320Gb Hard Disk,

Now two months since, I am yet to receive it, Calls to customer care , yield the same info : "We r looking into it".

[anandkumar99]

I had also bought on 9th June 2011 with same promotion code whose paisa pay id 29028999921.
The item i purchased, i received in a week time only while for ebay promotion gift havnt got any message yet.
Its around 40 days but still waiting for it.

[seemak@ebay.com]

Dear kishore.mathe,

As per the update received from the Marketing team, your gift has been delivered.

Please find the dispatch details:

FIRST FLIGHT D12958901

Regards
Seema

[seemak@ebay.com]

Dear sidghy,

Here are the tracking details. The item was dispatched and returned as the member was not available.

Tracking details:
43725568213 Blue dart

Thanks
Seema