Dear Team,
I don't accept your resolution. I told your claims officer clearly, the earpiece that was despatched was defective and I immediately reported to the seller next day. I am at loss here, had I bought it from snapdeal or flipkart I would have got a replacement. I am gonna write about my experience in social media and make people aware of my experience in buying a product from eBay. Also I would like to bring to your notice that when I called up the customer service team of Sony they told me categorically that I won't get the one year warranty since eBay doesn't have any authorised seller for Sony products. I have paid 4k plus for the earphone I think I made a mistake by ordering it from eBay should have purchased it from snapdeal or flipkart. A VERY
VERY DISAPPOINTED CUSTOMER. It's as good as I have lost my amount.
I
