I think ebay has decided that no negative feedbacks will be removed, whatever the reason for feedback, whether fair or unfair. But to give it a democratic look, a review forum has been constituted. Having said that i would also like to inform others that I got one negative feedback removed through this forum, but that was when the buyer replied to appeal that he left negative feedback by mistake and the feedback should be removed. This means that someone is actively reviewing the cases and its not automatic. I guess we sellers have to live with it, for good or for bad.