This is a well known fact. I too faced an issue when i bought an item from a fraud seller. He sold the defect laptop battery and when i complaint about that he asked me to forward that item to him. I didnt know that i have to convey the same message to customer care executive. After i sent that defected product to that seller. He keeps on asking excuse from me that he is not having the replacement and he would send that replacement in a week time.
Likewise he took almost 45 days then i realized that he is cheating when i complaint about this to ebay customer support team told like i have to update regarding the same to them to track this issue within 30 days. Then what the hell in the product page seller mentioned to call them when we receive a defected product. Same mentioned on the reveiw page that we have to contact seller before giving review.
Very very bad experience i lost 1600 rupees for that. i close the account and i said good bye to ebay that i cant trust your seller.
