complen against your policies

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DR SIR / MADAM
I WOULD LIKE TO REPORT YOU A COMPLEN AGAINT YOUR SELLER esourceenterprises AND ABOUT HIS TERMS OF SELL. I, SOURAV CHAKRABARTI REGISTERED WITH EBAY AS PRINTLINK WIN AN AUCTION PR CODE:5019182396 LAST MONTH. BUT DUE TO MY SERIOUS ILLNESS I WAS NOT ABLE TO PAY THE PRICE OF RE 200.00 (TWO HUNDRED ONLY) WITHIN THE DUE DATE. AND AFTER THAT I RECEIVE YOUR MAIL REMINDING ME TO PAY THE DUES AND I RESPONSE EXPIDITEDLY AND CHOOSE THE COD OPTION TO PAY THE DUES AND I ASKED YOUR SELLER FOR COD OPTION AND HE REPLIES THAT THE FACILITY OF COD IS AVELABLE IN METROS BUT WHEN I TELL THEM THAT I AM FROM KOLKATA THEY DENIES TO GIVE ME THE FACILITY. I APPOLOZISE FOR MY MISTAKE THAT I FORGOT TO CHECK THE LIST OF THE SITIES WHERE THE COD WAS AVELABLE BUT AFTER REPORTING MY INABILITY TO PAY THROUGH PAISA PAY THEY DID NOT TELL ME ANY OTHER OPTION OF PAYMENT. BESIDE THIS THEY DID NOT TELL ME THE PROSEDURE HOW CAN I PAY THROUH A CHEQUE. AS I HAVE ALREADY CHOOSED THE COD MODE YOUR SYSTEM IS NOT HELPING ME TO MAKE THE PAYMENT THROUGH AY OTHER WAY. I DONT WANT TO B A DEFAULTER. YOU HAVE GIVEN ME A TIME PERIOD OF SEVEN DAYS THAT ENDS ON THIS TUES DAY DATED AUGUST 23RD 2005. KINDLY HELP ME. I DONT WANT TO BE A DEFAULTER.

[telesolutions_in1]

Dear sourav,

Let me try to help you before the ebay people does.

You need to contact the seller and ask him about the other payment options, i know that ebay will not allow payment options to be changed. But you can always pay him by cheque or DD. Most sellers have the option of ATM dropbox, by this option you can drop your local cheque in your city in the ATM of his bank's branch. OR alternatively you can pay him by sending him a demand draft. Please contact the seller i am sure he would help you. for any further assistance from our side please contact us. or you can also contact eBay at contact us link.

Regards
Abhishek

http://stores.ebay.in/Telesolution

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DEAR ABHISHEK
THANKS FOR YOUR KIND ATTENTION TOWARDS MY PROBLEM. YOU HAVE ASKED ME TO CONTACT THE SELLER AND TO PAY BY CHEQUE WHAT I HAVE ALREADY DONE BUT THE SELLER DIDNOT TELL ME HOW TO PAY BY CHEQUE. AND MOST OF ALL THEY DIDNOT HELP ME AFTER KNOWING MY PROBLEM. YAESTERDAY I ASKED THEM HOW SHOULD I PAY THROUGH CHEQUE BUT TILL NOW I HAVE NOT RECEIVED THEIR RESPONCE.
NOW YOU TELL ME IF THEY DONT TELL ME THE PROSSESS TO PAY THROUGH CHEQUE WUD I BE RESPONSIBLE FOR THIS UNWANTED DELEAY AND WUD I BE LIABLE FOR ANY PENALTY FROM YOUR SIDE, AS THERE WAS NOT MENTIONED WHOM SDOULD I PAY THE CHEQUE IN THE ADD OF THAT AUCTION PROD. NO 5019182396. NOW YOU TELL ME WHAT SHOULD I DO NOW TO AVOID ANY EXTRA CHARGE AND ANY PENALTY?
THANKING YOU IN ANTICIPATION
SOURAV CHAKRABARTI
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