complaint against eBay gurantee claim

kmis4557
Community Member

This is to grab your attention towards a purchase made by me from eCommerce site "eBay ".

I had purchased a lehenga from reputed online store for which i had placed a refund request which is still pending.

The refund request was made on "05-12-2014", it is more than a month that my request has NOT been processed.

Despite several escalation made to the team, ticket was closed without prior information and any resolution.

There is a huge difference in the product which is seen and received. Picture attached for your perusal.

Looking forward for the positive response and quick resolution. 

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