Worst Customer service on Chat by Mukesh

a014cma
Community Member
Session ID:26569861
a014cma
Initial Question/Comment: Bidding / Buying
2:14:09 PM System
Mukesh has joined this session!
2:14:09 PM System
Connected with Mukesh
2:14:09 PM System
Thank you for contacting eBay.in Live Help. Please hold for the next available Live Help agent.
2:14:16 PM Mukesh
Hello, welcome to eBay Live Chat! My name is Mukesh. How may I help you today?
2:14:26 PM a014cma
hi
2:15:29 PM a014cma
can you provide me the details of i2cworld_inc3
2:15:44 PM a014cma
i need 2 cancel my order
2:15:49 PM Mukesh
I will surely help you, please help me with your eBay User Id.
2:15:56 PM a014cma
a014cma
2:16:04 PM Mukesh
Thank You for providing me with the information.
2:16:04 PM Mukesh
To ensure the safety of your account, we will need to verify some details. Kindly provide your Name, Complete Registered Address, Pin Code and Telephone number.
2:16:19 PM xxxxx
shakespeare
2:16:49 PM a014cma
pune 14
2:16:53 PM a014cma
8xxxxxxxxx
2:17:14 PM Mukesh
Thank You for providing me with the information.
2:17:25 PM Mukesh
Please allow me a moment while I check the details for you.
2:17:30 PM a014cma
OK
2:17:36 PM a014cma
ok
2:20:19 PM a014cma
r u there?
2:20:35 PM Mukesh
I am there.
2:20:40 PM Mukesh
This is GEB - 160556444794 - xxxxx Light.
2:20:46 PM a014cma
yes
2:21:20 PM Mukesh
I would like to inform you that item is purchased by reseller from US seller.
2:21:38 PM a014cma
OK
2:22:03 PM Mukesh
I am sorry to inform you that the transaction would not be cancelled at this moment as the transaction is already done with US seller.
2:22:07 PM Mukesh
Thank you for your understanding and your patience in this concern.
2:22:07 PM Mukesh
]
2:22:11 PM Mukesh
One, small request to you, if you are satisfied with the assistance provided on chat I request you to please leave your feedback for me as well as for eBay.You will receive a separate email for the same at your registered email address. Your inputs will help us to improve our service.
2:22:16 PM Mukesh
Is there anything else I may assist you with?
2:22:38 PM a014cma
I NEED THE DETAILS OF THE SELLER
2:22:50 PM a014cma
CAN YOU ?
2:23:36 PM Mukesh
Sorry we are unable to provide you with the seller's details.
2:23:41 PM a014cma
r u there?
2:23:53 PM a014cma
why?
2:24:46 PM Mukesh
I would like to inform you that you have to get in touch with ebay in case if you are doing any transaction with the reseller.
2:25:43 PM a014cma
ebay?
2:25:43 PM Mukesh
So if any doubts or query in this transaction you can contact us we will surely help you in this concern.
2:25:43 PM Mukesh
Is there anything else I may assist you with?
2:25:56 PM a014cma
then who r u?
2:27:38 PM Mukesh
You are in touch with ebay India customer support at this moment.
2:28:31 PM Mukesh
Thank you for contacting Live Chat support. Have a Great Day ๐Ÿ™‚
2:28:36 PM System
Mukesh has left this session!
2:28:37 PM System
The session has ended!
2:29:08 PM a014cma
then y r u askin me to call the
Message 1 of 5
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4 REPLIES 4

Worst Customer service on Chat by Mukesh

sureshsureshanitha007
Community Member
i got the product heasd set its not working now. what i do to get other one
no 270883240474
Message 2 of 5
latest reply

Worst Customer service on Chat by Mukesh

film_noir_fan
Community Member
sureshsureshanitha007,

Contact the seller directly by clicking on Ask A Question in the listing and tell them the problem with the product.
Message 3 of 5
latest reply

Worst Customer service on Chat by Mukesh

uniquegift.in
Community Member
Can you tell me when this claim raised by buyer not mail recd for same & what is paisapay id what is item no what amount can you provide me any detail or just closed the case seller money gone in vain

Previous Message Follows
-------------------------


Dear eBay Member,We would like to inform you that the claim filed against your account under eBay Guarantee* for Claim Number โ€“ #75830 has been approved in favor of the buyer as you confirmed that item has been recieved by you.
The claim amount would be adjusted from your PaisaPay Account.
Regards,Claims Adjuster [THREAD ID:1-16B301E]-----Original Message----- Sent: 2/7/2012 12:28:22 PM
Message 4 of 5
latest reply

Worst Customer service on Chat by Mukesh

devshab
Community Member
ebay is proving to be bad at service. ebay is highly unrecomended..
Message 5 of 5
latest reply