Why Ebay gauantee is not for sellers..

kapil.samsungsurat
Community Member
Some fraud buyers can claims like.. "item is not as described" at that time why there is no any system for sellers to claim against some fraud buyers..
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Why Ebay gauantee is not for sellers..

kapil.samsungsurat
Community Member
I post a used mobile phone with full description with picture.. and I shipped it also as described in picture and description.. with full feaatures working condition and with full kit bill warranty box all as described in description.. a buyer confirm with me directly on phone that he received item.. but, now he not want it without any reason and he want his money back.. when i refused to give his sales return he raise a claim in ebay guarantee and described "Item is not as I expected" and "I want my money back" so, now what should I do.. I can prove that item is as per described in post if buyer meet me face to face but, he is vary far from my current location.. around 1800km.. so, now what to do? please help
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Why Ebay gauantee is not for sellers..

Write an email to insellerverification@ebay.com with all the details and claim id and wait for their reply.

Also call customer care and explain them the case.
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