Dear Venkat,
1)"eBay Buyer Protection" / "Paisapay Protection" / "Paisapay Customer Support" / "eBay Guarantee" ["If not satisfied with your purchase on eBay, we will replace or refund your entire amount (including shipping) within 20 days"] Etc., are all FARCE.
2)The only thing is COLLUDING 'eBay' with Sellers and cheating the Buyers. 'eBay' has lost credibility and became biggest cheating portal. I suggest all online buyers not to prefer online buying for the items costing more than Rs 500/-(By following this our loss can be limited to 500 and a lot of harrassment can be avoided)