Dear eBay this is like harrasing sellers for what they have not done.There are so many loop holes in SMIR.
First of all most of the claims open by buyers are fake and just a misuse of ebay policy becuase they know ebay will only blackmail seller.Plz note below points-
1-many buyer open a claim for item broken for rubber item which is not possible but ebay close claim in favour of buyer.
2-Buyer open claim saying wrrong item recieved while item sent by seller is right and according to the variation selected by seller and ebay close claim in favour of buyer.
3-Buyer open claim saying item not working/not fit but provide no proof and ebay close claim in favour of buyer.
In most of the cases buyer is not ready to close the claim even after call or mail.
Sometime buyer ask direct refund in thier account on call but as per ebay policy we cant do it.
EVEN EBAY TEAM dont bother to ask proof from buyers.There are so many loop holes i am just mentioning few.Suppose if someone share all ebay claim loop holes on social blogs and websites then there will be a flood of claims on ebay.
Dear ebay team if u make some rules dont make it like Hitler rules which are only obeyed by sellers only.Now a days buyers has learnt how to misuse online portal claim policies so Atleast do it correctly.
Thanks and i Hope many sellers have same point of view like me.Hope u wil do something good to maintain faith of sellers otherwise this kind of policies will lead to the loss of seller numbers someday.
