To,
Mr. Ambreesh Murty.
Country Manager,
eBay India.
I am writing this open letter in a hope that you read this mail before this post gets deleted and My Account gets banned by your eBay Team.
My Seller Experience on eBay has turned to be a total nightmare since past few months.
I have been under constant harassment from your T&S Team for the reason best known to them.
I am providing the most recent 2 cases which are enough to prove that someone inside eBay team is specifically targeting to suspend my Ids from eBay.
Most Recent case
Few days back I received a Copyright Violation Claim from your T & S Team for my listing " Original Ray Ban Sunglasses" MRP: 4390
I have been selling these sunglasses since a very long time now. We are Authorized Ray Ban Dealers .
I do understand that with the no of Fake Ray Ban listed on ebay, there might be some action taken to delist the items at a stretch. However to my surprise as of today more than 250 Fake Ray Ban Sunglasses are still listed on ebay.in and only My products ( which are 100% Original) have been delisted with the infraction!!!
When asked for an explanation i was asked to provide the billing proof for the products. I would have happily provided all the details if the team had removed all the fake listings. But I have a strong objection for the same when those listing are still live on the site.
Second Case:
Not to Long ago, My account had been suspended for 30 days due to reason "Buyer Dissatisfaction".
Note has to be taken that My Rating then were the same as current i.e 99.6%.
I had proved the negative intentions of the buyers who had raised the Complaints. The total no of such cases were 3.
Again none of your eBay team were ready to help in any circumstances.
I fail to understand what is the criteria under which a seller who sells original product is flagged with the trademark violation remark and those selling cheap replicas / fakes still enjoy to have live listings.
Requesting you to kindly Intervene personally and investigate the cases.
