One More incidence seller lossed the money due to paisapay & CS Team
Product dispatched to buyer but not delivered to 10 th day because he is out of station when he rtd back he raised the refund we send POD but paisapay Team refunded the money Still buyer not get the refund the money from ebay CS team on after 7 to 9 mail passed between paisapay & CS & between me we recd this mail copy of mail
14 Jun
Subject: Re: GS=C39078 Other PaisaPay Queries [#IN ?01 ] (KMM62256451V80873L0KM) Received: 14-Jun-2009
From: eBay Customer Support Expires: 14-Jul-2009
Hello,
Thank you for writing to eBay. My name is Mehul and it is my pleasure to
assist you.
I understand from your mail that you want to cancel the refund as the
item is delivered to the buyer for Paisapay ID:24153329198.
On checking our record as per your request we have approved the refund
to your buyer on 17-May-2009 and the amount is refunded to your buyer
successfully on his/her respective bank account.
I regret to inform you that we cannot cancel the refund ,its being
already approved,If the item is delivered then,I would like to suggest
you that keep in touch with your buyer to get the item back or refund
your amount.
I appreciate your patience and understanding in this matter.
I asked the paisapay give me date time unique paisapay id they replied me this not allowed to give the seller
Here is buyer mail 15 Jun
Copy of Buyer mail
Subject: You've received an answer to your question about item Vacuum Cleaner Home Office Powerful 600 Watts Heavy Dut Received: 15-Jun-2009
From: parthagarai Expires: 15-Jul-2009
To: cooljewelindia
ItemId: 320359680943
eBay eBay sent this message to Dhanraj Rathi Maheswari (cooljewelindia).
Your registered name is included to show this message originated from eBay. Learn more.
Buyer has responded to your question about this item
Do not respond to the sender if this message requests that you complete the transaction outside of eBay. This type of offer is against eBay policy, may be fraudulent, and is not covered by the eBay Buyer Protection Program. Learn More.
Dear cooljewelindia,
Hi,
I am very sorry for the delay, that's why I just checked with the customer care of the Credit Card dept. I asked them if there is any credit amount of near about Rs. 1414 on or after 17th May. They confirmed me that there is no such refund amount. I also checked the billed & unbilled transactions & no refund is reflected there on or after 17th May from EBAY. As soon as I come to know about the refund from the EBAY from the CC dept, I will purchase the item once again.
Thanks,
Partha
- parthagarai
Did this answer your question? If not, let the seller know.
Vacuum Cleaner Home Office Powerful 600 Watts Heavy Dut
Vacuum Cleaner Home Office Powerful 600 Watts Heavy Dut
Item ID: 320359680943
End time: 21-Apr-2009 06:04:00 IST
Buyer:
parthagarai (18)
100.0% Positive Feedback
Member since 21-May-2006 in India
Location: WB, India
Listing Status: This message was sent while the listing was closed.
Here is product delivered to buyer paisapay refunded the money till today no refund recd by buyer
After conversation with buyer he is agree that he recd the product but still he not recd the refund so he unable to give the payment onece he recd the refund from paisapay he will make the payment again
Same Month my Money lossed due to paisapay team
who is responsible for this
Indraneel follow up the same revert this
