TRUE FACE OF E BAY
Hi folks!
I always thought e bay is a safe place to trade and the e bay team maintained high standards of integrity. Few of my friends advised me against any transaction on e bay. However I took the plunge. I thought I will do some transactions to get some experience and help the community if I saw things not OK. I shall now list out my experiences one by one.
First I bought a diamond ring for Rs 5200/- from a seller Mehta diamonds. .50 cts. What I received was an apology to a diamond ring. there were five small diamonds of one point each making a total of .05 cts. As a learned person you know that there is a lot of difference between .05 cts and .5 cts. the diamonds were ten times smaller. So I spoke to the seller and they promised to change it. It cost me Rs200/- to sell the item back. The seller received the item on 10 Nov 09. Did not take any action till 27 ov Nov. S o Initiated a case for refund.
There was a Diwali gift which was never sent or received. I assumed thet the gift would be despatched only once the transaction is complete.
E bay promised a reply by 03 Dec 09. I havent received one so far. Resolution centre says the case is closed. May be it means that E bay will now process the case in house and let you know later.
Isn't it strange? How many such cases would be there where the money is held by e bay for some silly reason? Cant the community invoke RTI without actually going to a court? Doesn't corporate governance teach the elite e bay team the difficulties they would face when actually some one demands such details invoking provisions of RTI and PIL. Today its so easy to do it. I like a response from the e bay management on this issue.
Please join together so that every one benefits from personal experiences and recommend good and destroy the bad. It appears to be a good cause to enlighten everyone.