Summer Promotion Gift not recieved

[gulshan.agr]

I am yet to recieve my free gift from the Summer Promotions (May 2012). I had purchased an item with Paisa pay id - 31400387335. Then I selected my gift as Micromax handset. Around one and half month back I got a call from ebay saying that the micromax phone which I selected is no longer manufactured. He offered me a choice between two other handset. I had mentioned my choice as Micromax A45. But I am yet to get the gift.

I understand that it takes 45 days. But now it has been more than 100 days. Its totally unacceptable. I have raised issue on their Customer Care Chat system on 30th August, then on 3rd September, then on 5th September, 13th September and then today on 21st September.

Only I thing is, that the issue has been escalated, I will hear soon, 'as soon as possible', 7 days and so on.

I am very disappointed. After using all sort of online shopping sites like flipkart, snapdeal, tradus etc, i can guarantee that eBay's support sucks the most.

I am now thinking of moving to consumer court for legal action against eBay.

[spl_ind]

That is why they are called gifts. Since you did not paid anything for the gift, you can't claim anything for it.