Suggestions- ebay.in website's new My ebay Console

[idethnet]

Hi,

I really appreciate the work done by India ebay team especially for the new My ebay console (i think its still in beta) that have really eased the working on the ebay and I believe that the new ebay console/features are in-line with the ebay.com (i had done shopping there also)

I'll like to give suggestions on the current ebay so as to improve it more and make it more user friendly :-

1. In the WON tab - the items displayed are without there pictures/photos while DIDN't WON and WATCHING tab shows the pics. I believe, pics should also be shown along the items WON.

2. The dispute console (now Resolution Centre) is no longer in the left side of the My-Ebay , it has been moved under Accounts Tab -> the help topics needs that adjustment/addition/correction

3. The Indian sellers who ships worldwide are displayed as Item ships to India only in the item description. Kindly make adjustments in the system so that sellers who are shipping outside India are displayed as Shipping Worldwide.

Any other issues and suggestions will surely be requested.

Regards

[indraneel@ebay.com]

Dear idethnet,

Firstly, let me welcome to our community boards and thank you for taking out time to provide your valuable suggestions.

I believe this is your first post on our community boards and I must say what valuable suggestions you have provided to us.

It's always a pleasure to accept feedback/suggestions from community members on areas where we can improve on ;-).

I've noted all the points that you have raised in your post and have escalated to the concerned team.

I'll be delighted to have more such threads from you and the other community members which only helps us help you.


Keep Posting!!


Regards,
Indraneel

[idethnet]

thanx for acknowledgment.

in addition to above, recently i've noticed a little change when a search of an item is displayed.

earlier shipping was shown as actual cost but now its displaying the lowest cost.

Fo eg, I'm a resident of Delhi and want shipping from a Mumbai Seller. Seller have 2 shipping options - a. Rs. 49/- for local and b. Rs. 99/- for other-than local. So when search for the item is displayed, its shown as Amount (X)+ 49/- , even though after logging in and specifying the delivery pincode as of Delhi... The same Rs.49/- is displayed on top of item description page.

Earlier, if i remember correctly, this issue had been resolved for last 3-4 months and the shipping was displayed correctly since then, but now displaying incorrectly again.

Its a matter of importance where-in I categories the search based on Price+Shipping Lowest....

Hoping to get it corrected along with my previous request/suggestions asap.

Regards

Ashish Goel
ashish_g8@hotmail.com

[muteyaar]

Paypal should also be integrated with ebay.in

most of the international buyers feel safe with paypal rather than paisapay. So we should have both working here in india.

[skygiftworldwide]

Hi all,

In the beginning itself of this beta version I had pointed out some suggestions to the related Team, but I don't see changes yet. My concerns were:

1. The Item Relisted icon is missing in the Items I've Sold section. This is useful to track which items I have relisted and which have been left.

2. The options in the Drop Down Box doesn't changes colour for the visited pages. This helps to remember what actions I have taken for a transaction. For example: Contact Buyer, Sell Similar, etc.

Hope Indraneel will pass these suggestions to the concerned Team.

Regards,

[idethnet]

In addition to my last post,

The ebay should have a direct link for all the latest offers for buyers/sellers which are received via emails on their front page (both logged-in ang non-logged-in page)...

[rajelectroniks]

This new beta version is useless wrt the old version. eaby as usual is forcing some untried and untested software down our throats. This version has to be completely tested before putting it up finally. believe me I have seen enough of these new versions. I have been here since Bid and Buy times and I have seen many such flop versions put up. The seller and buyer both have problems ebay has no problems as they anyway want to make the most out of this confusion. Mr. Indraneel surely know how to draft mails but the result is a big ZERO. He only uses words like "It's always a pleasure to accept feedback/suggestions from community members on areas where we can improve on". All big words but no feeling behind and no WILL to really do anything about it seriously. Regards.
Raj Electronics.

[amitava123gems]

Hi,
This is very inconvenient.
Very time consuming.
Most unfrienly for sellers.
Thanx,
Truly,
Amitava

[carlaj2]

I have tried the new beta ebay for the last 2 weeks. It is hopeless, SO slow to load the My eBay sumamry page that it is unusable and I had to switch back to the old version. Every page load is slow, even trying to use the scroll bars on the browser to look up and down or left and right is painfully slow. I have 8Mb broadband, so it is not my connection at fault and the other eBay pages and the old version work fine.
I am extremely concerned that you are going to switch off the old version on 20th January 2009 because I will find it very hard to use eBay as a seller with the new version.

Another suggestion - please could you allow us to remove or move the left-hand panel on the 'My Ebay summary' page - I run at 800x600 resolution (eyesight reasons) and it is so annoying to have to constantly scroll right to reach the 'action' box for each auction item. I don't use the left-hand panel so I would like to be able to switch it off or move it to the right.

[preetim@ebay.com]

Hello All,

Thank you for your valuable feedback on My eBay beta. I'd like to share updates with each of you on your feedback on the new My eBay

idethnet

1. In the WON tab - the items displayed are without there pictures/photos while DIDN't WON and WATCHING tab shows the pics. I believe, pics should also be shown along the items WON.

You can go to the Edit option on the right of the page and customize it to display the image for you.

2. The dispute console (now Resolution Centre) is no longer in the left side of the My-Ebay , it has been moved under Accounts Tab -> the help topics needs that adjustment/addition/correction

Since the Opt out option is still available we still have some users using the Old My eBay. As we are in the phase of retiring the old My eBay we will also update all the help pages with the new features.

skygiftworldwide

The Item Relisted icon is missing in the Items I've Sold section. This is useful to track which items I have relisted and which have been left.

With the new My eBay the relist icon has been removed however as soon as an item is relisted you see an additional eBay note against that listing stating "You relisted this item". This eBay note is automatically displayed against each item that is relisted. You can use this to differentiate relisted items from non relisted ones.

With regards to your second suggestion to change the colour of the pages visited, could you please provide more information for this feature.

Sellers carlaj2, amitava123gems and rajelectroniks - We thank you for posting your feedback. Over the next 5 - 7 we will get in touch with you to understand the exact issues you are facing and how we can resolve them.

I would encourage you all to continue to provide feedback for My eBay so that we can incorporate any changes that will help improve the overall experience on the site.
Regards,
Preeti