Seller requests more time

[amit_celebt]

Hi everyone,

I had ordered an item but the one that arrived wasn't what was shown in the listing. I called the seller and he asked me to send it back. I did and he received it. But unfortunately he wasn't able to procure the correct item till the end of the receipt deadline.

He has asked me today for a few more days to deliver the correct product.

My question is how do I tell eBay to give him a few extra days when day before yesterday I had confirmed to eBay that the ordered item wasn't received. There doesn't seem to be any email ID where I could request them to extend the receipt time a few more days and give the seller a few more days to deliver.

If anyone can help, please let me know. How do I contact eBay and request them on the sellers behalf to extend the deadline?

Thanks in advance,

Amit

[pymobile]

you can intiate refund request and tell paisapay to hold for 3-5 days and wait for seller to deliver.if not done in 5 days then go for refund.

[amit_celebt]

Thank you pymobile. I've replied to eBay's mail requesting them to give the seller a few more days. I hope that is how I am supposed to contact them.

Thanks for your help.

Amit