Seller keeps telling payment not received when it shows opposite in My Ebay

[vikaz1]

http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=390233507054#ht_4363wt_911

This item has listing violations, on top of that the seller I think to trouble me is always requesting payment info from me saying payment not received. I do not know what to do. I am thinking of quitting e-bay. It was a good experience till this happened. I have given all payment info that I could. The listing violation is that there is misleading info.

It is not a cordless phone, when it gives all details of being a 'Panasonic KX-TG3611 2.4 GHz Digital Cordless Caller ID Phone'.

Please help. I do not want a corded phone. I want my money back. Full refund. It says 'Alcatel Mini Slim Cordless phone with warranty' in the title of the listing. Totally misleading. I think product is just corded phone. I do not want to be stuck with a shipped corded phone. The seller is lying. I want full refund.

The 'report seller' link does not work. All customer support links do not work. I am disappointed in e-bay. Very sad.

[and-also]

Dont worry the description is of a pnansonic cordless phone but item image is different and also the heading is different, if you receive the item after payment send it back and ask for refund, if its not a panasonic cordless phone, in such cases, where everything is misleading, its better to contact the seller and clarify and ask a mailer from his ebay registered mail id, to confirm what he will send ... store that mail for future reference.

[rajelectroniks]

On what basis did you buy the item ??????????????. The image clearly shows that is a corded phone and who will give you Panasonic 3611 for 750/-.
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[and-also]

@rajelectroniks the item description says its panasonic ??

[reliableenterprise]

@vikaz1
the Seller have forgotten to change the description
So in this case if the buyer know that there is something wrong then he sud contacted the seller before buying the item

The item is misleading but its called human error,The seller can refund the amount to the buyer and solve the matter

And buyer also know that the picture and the title are different but still he buys think he can get Panasonic 3611 for 750/-.

[rajelectroniks]

@reliableenterprise...

Absolutely 100% correct Mustafabhai, you are right.

The buyer is nuts to buy when is seeing clearly that there is something wrong with the listing. He should not have bought the item and he should have corresponded with the seller.
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[vikaz1]

@rajelectroniks, mustafabhai

The seller did not respond to queries about product. He responded very late. He should not have shipped. He kept ignoring questions and went ahead with shipping. The shipping information was given very late/deliberately delayed. I am sorry I was unable to reject the parcel. It was a gift actually so the people who received it at my home opened it before I could contact them. It was delivered also before the mail informing that it has been shipped. That mail was received very late.

Aramex shipped on 4th Sept, shiiping mail sent on 6th evening (Monday, September 6, 2010 4:54 PM).

I cannot be held responsible for that. Please tell now what to do. How do I get full refund. Can the package be picked up from the delivery address? This item has listing violations, on top of that the seller I think to trouble me is always requesting payment info from me saying payment not received. I do not know what to do. I am thinking of quitting e-bay. It was a good experience till this happened. I have given all payment info that I could.

Thankfully original packing is intact (just opened and checked). Just shipping carton is thrown.

[vikaz1]

Courier name: ARAMEX
Airway bill details: 6171652712

[vikaz1]

@rajelektroniks

btw...you are nuts to comment like this...where is the reliability and trust you expect on e-bay if behavior like that of the seller is allowed? I expect some resolution from e-bay, you need not worry.

[vikaz1]

@reliableenterprises

the seller has re-listed item again..e-bay action I do not know. No reaction from seller for past 4 days. E-bay links do not work. Human error I think....