Seller Protection ?

[vservetech]

We recently sold an item to an ebayer. It was a low cost item. Since we were trying to test the market, we priced it competitively.

The item was rejected by the buyer. It was shipped by DTDC however, the buyer address was in-correct and the phone not reachable.

Now ebay says the amount will be refunded. I believe the step was taken by some competitors since our product was priced very competitively. This could be done time and again. Is there any protection ? If ebay continues to do it this way, I shall start similar steps to affect business from other sellers since when I contacted Rajat on ebay customer support I was told this is part and parcel of business.

I know now what to do unless ebay starts some seller protection policies in cases where sellers are genuine and buyers are rogues.

Please advice,
vservetech

[rhtdm.6624]

Hi

Why you sold with Competitive price then? If you know that this things are happening then why you selling it without getting sufficient margin. We are here for selling not for competition. So I will suggest please do not make this place as Competition space.


Thanks
Vilas

[sulabhgupta_85]

This guy came with a problem and you big sellers are finding fault at his end because he priced the product competitively. I dont understand this. This happens in the market everyday. A new company comes around and the only way to get noticed in the market for them is to price their products competitively. This is the market and this is business, sellers have to deal with it. Ofcourse the established players wouldn't like it bcoz it would start taking a bit of their market share.

[lotmany]

We regret your issue as a co-member. Hope you will be awarded solution.

Seller protection program exists and is well in place on eBay.in.

With the information you provided, you can be covered under eBay Seller Protection. Please write a mail to inrswebhelp and cc the claim adjustor who approved the refund.

or

You can goto the online Help messaging system: help->selling->Selling with paisapay->stop a refund to buyer and then write all the facts you have requesting for the credit under seller protection. Include the paisapay id calim id too.

Rel:
http://forums.ebay.in/thread.jspa?threadID=500008864
http://forums.ebay.in/thread.jspa?threadID=500008665

Regards

[shopllersindia]

There is 0 % seller protection

[ataur.rahman1]

Yeah these risk are part and parcel of this online business, i also lost few times, but there are thousands of good person as well who are here for serious business.