on 08-11-2015 03:52 PM - last edited on 08-11-2015 10:50 PM by li-susie
I purchased Philips 2.0 Multimedia Speaker MRP 549 on 27th October piasa pay id *** and claimed it as not working on 27th October itself as it not working my claim id is ***.
Now on 7th Nov without confirming from me anything, Buyer Claim request rejected by eBay by ***
In remarks they stated as Proof Rejected - Closing claim, How ridiculously you can close without confirmng from me anything.
It's not working i stated for replacement , don't even checking the item how rkcsruser3 can reject stating it as proof rejected. What proof i have to show?
I claimed my request on 27 th October after 10 days without any response how can you simply close.
Worst response i have ever seen in online shopping. This may be the my last visi to ebay products and site if i was not properly addressed.
Solved! Go to Solution.
on 08-11-2015 04:32 PM
Okay on contacting customer service Lalith stated that ebay will not wor for manufacturing defects and suggested to contact philips service center. Okay thanks for your help otherwise i may keep on waiting thinking that ebay will respond which will be total waste of time.
on 08-11-2015 04:32 PM
Okay on contacting customer service Lalith stated that ebay will not wor for manufacturing defects and suggested to contact philips service center. Okay thanks for your help otherwise i may keep on waiting thinking that ebay will respond which will be total waste of time.
on 15-12-2015 07:04 AM
on 22-12-2015 06:15 PM
hi, am having the ame issue - case rejected even without speaking to seller or buyer and my refund is not processed -Fraud Ebay
@babuin_o61tku2v wrote:
Ebay Is A Fraud Site.Never Buy From This.I Have Purchased A Product Of RS 650 Having PaisaPay ID 41133782417 From Ebay On My Account babulpradhan1@gmail.com On Receive Of The Item I Found The Product And It's Packaging Damage And Product Not Working.On Claim They Call Me And Simply Said We Can Not Do Anything And Cut The Call.Ebay Is A Thief Site.
The Stupid rkcsruser3 Closed The Claim Saying Proof Rejected-Closing Claim.The Stupid Mentioned Me To Go To Manufacturer Service Centre.The Stupid Do Not Knows That Broken Items Are Not Covered On Warranty By Manufacturer.
on 08-01-2016 02:59 PM
on 08-01-2016 03:03 PM
on 25-07-2016 11:09 AM