I had ordered two rear view mirrors from ebay india which were faulty. The Mirrors sent are of very poor quality. The distant vision on the mirrors are blurred and very hazardous to driving. I had raised a claim for refund as the seller has no other alternative and is willing to refund the money. My Claim was rejected on frivolous grounds as under: "Action created: on. 22 Oct 2014 Buyer Claim request rejected Remarks I have checked the details of your claim and have noticed that the item purchased by you is excluded from eligible transactions for filing a claim under eBay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your request for refund has been rejected. For more information on the non-eligibility criteria to file a claim kindly check the below mentioned link: In this case, my best advice to you is to contact your Seller and resolve the matter amicably. Thank you for your precious time, have a nice day." Please help in getting my refund processed ASAP. Even though the seller had agreed to refund the money, once ebay closed the case he has stopped responding. Its become very dificult and unwise to shop on ebay India. Its a complete waste of time and money.The vendors chosen and allowed to sell have no scruples nor does ebay india. Really Sad.