I am struggling to process my refund via Ebay, I had purchase one time for which I received damaged & Duplicate item and had returned back to the seller and had a word with seller he said that they are ready to refund the amount but through ebay and I need to open a case. I had opened a case in EBAY CLAIM ID NO- 1731288, post which I have called thrice to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 15 DAY and the refund will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 60 days to process the refund.
This means when I purchase from ebay i have to be prepared and take out time to fight with ebay, today also I have purchased one more item and I think I have done a mistake by relying on ebay processes, it seems like that.
Regards,
SHRAVAN
9824008274
