Product shipped, not reached the destination

[bvdev234]

Paid for two 8GB Sandisk Micro SD Memory Card (total amount of Rs. 800.00) on 15-Nov-2011
PaisaPay ID 30242688225

Though seller provided shipping details, the items hasn’t reached me till now.

Today I got below message.
This is to inform you that the item () has been treated as received by you, since you did not confirm the receipt of the item by 27-Nov-11.

What does this mean? I lost Rs 800?
Is there a way to claim the amount?

[spl_ind]

Please contact your seller and ask for a refund.

[faridafrommumbai]

Contact the courier which is provided in shipping detail

[seemak@ebay.com]

Dear bvdev234,

Thanks for writing to us on your concerns. Our Customer Support executives will get in touch with you to assist you further.

In case of any account related issues, you can contact our Customer Support through any of the following channels -

www.ebay.in/customersupport

Regards,
Seema

[seemak@ebay.com]

Dear bvdev234,

The refund has been approved and you would have received a communication from our PaisaPay team.

In case of any account related issues, you can contact our Customer Support through any of the following channels -

www.ebay.in/customersupport

Regards,
Seema