Problem in refund

[vidyut_p]

This is the first time im using ebay and i have not at all had a good experience.
I bough an Mp3 Player on 19th September. Firstly i do not understand the need of shipping by maximum 7 days. Now the seller dd not send the product. After that Ebay takes another 5 days to process the refund. My refund get approved only by 3rd October!!
After which i call the customer representative and he tells me that it would take another 3-4 days for the transfer of funds.
All in all i have had to wait almost 10 days (after the last date for sending the products)!!!

The refund system should be more prompt i must say

[bombaydreams7]

Dear vidyut_p,

The refund processing time takes within 3 to 4 working days post approval and in case of Nationalised bank it would take 12-15 working days for the refund amount to reflect in your bank account.

If the seller doesn't enter the shipping details within 5 days of payment confirmation (10 days for international shipments), PaisaPay may decide to refund the money to you. If the refund claim has to do with not receiving an item, PaisaPay investigates the case with the seller, requesting proof of delivery (POD).

This may take a few days longer, so PaisaPay will put the refund on hold during this process. PaisaPay will send you updates during the process so you know the status of your refund claim.

We understand that you are not in receipt of the refund, our Customer Support executives will call you to address your concerns.

Regards
Seema