cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Performance of GEB over the last one month - i2cseller

josephanand
Community Member
I had the following problems with my most recent transaction with i2cseller (of eBay's Global Easy Buy)
1. Does not respond to emails
2. Does not respond to concerns raised
3. Unable to call their toll free number (always engaged)
4. Provides false shipping details (causing your money to not be refunded after the due date)
5. Does not ship the product
6. Even eBay's customer support seems to be unable to help with GEB

This was surprising since I never faced a problem earlier with eBay or Global Easy Buy. So I decided to have a look at i2cseller's feedback profile at
http://feedback.ebay.in/ws/eBayISAPI.dll?ViewFeedback2&userid=i2cworld_inc3&ftab=AllFeedback

What is clearly obvious is that over the last 1 month the negative feedback is very high compared to the last 12 months. The feedbacks at the time of posting this feedback is 673 positive and 105 negative. Their feedback rating when computed for the last 1 month alone is below 90%.

My previous transactions with GEB had no problem whatsoever. When I read through others negative feedbacks, there were others too who had the same problems as mine.

I wonder what eBay India is doing about it. In my calls to eBay customer support they seemed to be more ignorant about the status of my GEB transaction than me. I had called the courier service ICC World to confirm if the item has been shipped. They told me there was such AWB no in their database and so it has not been shipped.
I also have a look at the corresponding item on ebay USA website and bookmark it to know the status of the transaction. In this case there was no confirmation from i2c on whether they have been able to purchase the item. I also found that the corresponding item was purchased through bidding and not outright purchase. So i2c first did not purchase the item, did not ship it and yet gave false shipping details.

Also the GEB process can be simplified and improved by eBay handling all the purchase related processes with eBay International and i2c being involved only in the shipping of the product.
Message 1 of 12
latest reply
11 REPLIES 11

Performance of GEB over the last one month - i2cseller

punditji2009
Community Member
Dear Sushant,
A found many items listed on eBay at around 99 dollars.The same items were being sold at GEB at around 150.
When shipping and handling is free at GEB could you please specify what are (1) custom charges (2)import duty etc.
In other words could you please spread 50 dollars into itemised cost.
An early response will ensure my belief that eBay LISTENS,and HE too listens.
Thanks and regards
Pardeep
Message 11 of 12
latest reply

Performance of GEB over the last one month - i2cseller

Hi Panditiji,

The highest customs duty for any finished product if imported by an individual is 26% and if a company imports it is 22%. The difference being the vat recovered from individual in form of SAD.

So it is really strange if shipping is free ebay should be charging over 50% as customs duty.

Devesh
Message 12 of 12
latest reply