Payback points used but transaction cancelled

My purchase made over eBay Global Easy Buy has been initiated for refund by seller.

Details are as below:
Item: GEB - - North States Supergate Classic
Date of transaction: 6th Feb


The problem I have is that I had chosen to redeem my payback points accumulated through this transaction (2770 points worth INR 692/-). Please help me understand how these points will be refilled to my payback account.

Complaint registered with Customer Care has yielded no response.
Regards, Kartikeya

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Payback points used but transaction cancelled

sadh2201
Community Member

Payback points used. Transaction cancelled. All my paback points gone. Help anyone pls.

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