Dear All,
pls find below the conversations between me & e-bay for more than a month now.
They have said that the claim amount will be issued through DD, & if I dont get within 30 days, I have been asked to report in mail.
I have reported in mail on 23rd April that still I have not received.
But today is 25th April & till now I have not received any DD or I HAVE NOT RECEIVED A REPLY FROM E-BAY.
Pls help me how to approach consumer court (I could not find any customer care number in this whole website - If anyone knows the customer care number of e-bay, pls tell me)
Painful Regards,
Damodaran.G
My eBay > My Messages;
Message: Hi Mr.Hart,
Today is 23rd April & its 30 days now. But I have not received the Demand Draft as mentioned in the below mail.
Pls act immediately to help me get my claim payment. Already 50 Rs gone for me & above that I have waited ror more than 1 month. Will I get my claim money? Pls help me, please help me out.
Advance Thanks for your immediate response on this,
Regards,
Damodaran.G
Previous Message Follows: -------------------------
Hello,
Thank you for your cooperation during the investigation of Standard
Purchase Protection Claim #1264120.
We are pleased to inform you that this claim has been found on your
behalf. A claim payment will be issued via Demand Draft, in the amount
of Rs. 3950.00 through eBay, Inc. If you do not receive the claim
payment in the next 30 days, please notify us via email.
We are sorry that you have had this difficult experience and hope that
the Standard Purchase Protection Programme has helped to alleviate some
of the disappointment.
Thank you for your time.
Sincerely,
Hart N.
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety
