Paisapay Transcation archived by e-bay and invalid tracking. Pls help.

abinpjose_123
Community Member
The item (221156784027) that I purchased from e-bay by paying money through paisa pay (PaisaPay ID 32610916442) got archived by ebay stating Item deleted or archived. Contact customer support.. The seller had provided a shipping detail from Bluedart Courier Waybill No : 46177817582 Reference No : 3261091644259. However the online tracking shows the status as Flight/Vehicle/Train; Delayed/Cancelled Contact Customer Service. I tried to reach the seller over the phone and is unable to get in touch with him. I had raised a claim 148945 through ebay guarantee today. Please update me what is happening.
Message 1 of 4
latest reply
3 REPLIES 3

Paisapay Transcation archived by e-bay and invalid tracking. Pls help.

abinpjose_123
Community Member
Luckily today I had received the product. The seller had done everything alright. But ebay had created all troubles to me. Now un necessarily I had opened a claim against the seller of no fault of him and no updates from ebay. And now there is option for me to withdraw the claim.
Message 2 of 4
latest reply

Paisapay Transcation archived by e-bay and invalid tracking. Pls help.

abinpjose_123
Community Member
I meant there is now no option for me to withdraw the claim.
Message 3 of 4
latest reply

Paisapay Transcation archived by e-bay and invalid tracking. Pls help.

You can cancel the claim or close the case.
Just click customer care tab on top. Select any of the buying options. On the right, u get option called chat with us or email us.
Use them to solve it query.
Thank you.
Message 4 of 4
latest reply