i HAD A SIMPLE QUERY WHICH I HAD MAILED TO EBAY ON SEPT 4, 2015
THIS WAS MY QUERY
" Hi team, I am trying to edit my bank account details, but it is not shwoing my branch under HDFC bank....my account is in ***...and the same is not coming as dropdown under HDFC bank...my IFSC code is ***"
REPLY FROM EBAY ON SEPT 7
"We would like to inform you that we receive a list from Reserve Bank of India (RBI), with the names of banks which support online bank transfer. Hence, it is not in our control to add any new supporting banks to this list.
We request you select any alternate branch from the existing lists and register your account with PaisaPay. Check with your bank if they offer the Core Banking facility. (Core banking facility helps the customers to operate their accounts from anywhere in the country. The customers can even transfer funds from their accounts to any other bank in the country). If yes, then select the nearest branch for your bank and register with PaisaPay.
Also note that when you would be prompted to complete the Know Your Customer (KYC) verification, we would require the details of the bank account holder also along with your details.
If this option is not suitable, you can open a new account with any of the banks or branches mentioned in the list provided by RBI.
The list of banks and branches provided by RBI is available here:
http://pics.ebaystatic.com/aw/pics/in/merchandising_2/NEFT_list.pdf?a
MY REPLY ON SEPT 7
My Branch is certainly a core banking branch and is one of the oldest branch of HDFC in Kolkata....it also supports online banking as I do the same from the said bank account.
You have suggested me selecting any alternate branch.....do you mean that I select any branch and type in the CORRECT account number.....if yes...would there be any issues in funds being credited to mu account via PaisaPay....Ebay needs to confirm this one
Am surprised to see that you guys are still banking on a list given by RBI which states the list of banks and Branches which are approved by RBI and it dates back May 8, 2008.....comeon,.....just think about the blunder which you guys are making.....
You guys need to just update your masters with the latest list
Hope you do the necessary uploads on your back-end and let me add my bank account with Paisa Pay
THATS IT...SINCE THEN THERE IS PATHETIC REPLY FROM EBAY CUSTOMER SERVICE GUYS......AND STILL THE ISSUE IS **bleep**
CAN SOMEONE ACTUALLY HELP
REF NO: GS=C99020 PaisaPay registration ? changes / cancellation / bank not SR#1-54168904513
