We are Double Power Sellers on eBay having Two Premium Stores but still the support and feedback from our present so-called account managers is minimum.
The last time they called us was during November, 2010.
We have the email request pending since last three months for DOW credit but it is still to come to our account.
We also raised another request by email for extension of our express remittance of another account since one of our payment of last month was not remitted to us due to over limit issue.
Before we were powersellers and not subscribed to premium stores then, we used to enjoy better support with our previous account managers. When we switched to advanced stages then, it should have been better than as of now.
We have no grudge against our account managers. The only thing we need is the timely support and feedback for the issued faced by us.
We hope that eBay will look into the matter and do the needful.
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Expect the best.
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Expect the best.