Respected Sir,
This is to bring in your kind notice in regards to my compliant against eBay India. I am a big fan of eBay; however my trust was shattered with the recent purchase I made with eBay. Recently I purchased “COOLER MASTER CPU FAN,LGA 775 FOR PINLESS MOTHERBOARD” with Item number: 330667014720 from eBay Website.
The URL for the product
http://www.ebay.in/itm/COOLER-MASTER-CPU-FAN-LGA-775-PINLESS-MOTHERBOARD-/330667014720?pt=LH_DefaultDomain_203&hash=item4cfd4a3a40
Now as per the URL the Product features are
SPECIFICATIONS:-
* Fan: 95 x 25.5mm
* Fan Speed: 0~4200 ~10%rpm
* Fan Airflow: 71.5 CFM (Max.)
* Air pressure (mmH2O): 7.1mmH20
* Fan Life Expectancy: 40000hrs
* Bearing Type: Rifle Bearing
* Voltage: 12V
* Fan Noise Level (dB-A): 19 dBA
* Connector: 4 pin
I got interested in the Product and placed the Order for the same and was so excited for the Product. I got the Product was shocked to see that the Product was of extremely pathetic quality. Then I went ahead and fitted the same in my Computer. Then again I was shocked when I tested the Fan and found out that this holy piece of crap cannot run more than 2000 RPM (As per the website it should run at 4200 RPM). I immediately shared the negative feedback and fortunately got email from the Seller / Vendor to remove the negative feedback and he will send me the new one. As per his email the new fan will have 4 pin and would run around at 4200 RPM, he also shared the Model Number CI5-9HDSF-PL-GP and benchmark of the fan (Probably copied from the Cooler master’s website, well no issues with that), now as per his email I went ahead and updated the comments and the seller also shipped me the new one.
Two days back I got the new one and was again surprised to see that on cover of the fan it was clearly mentioned that the Fan will run at 2200 RPM apart from the below mentioned features:
Heat Sink Dimensions ø85 x 35 mm
Fan Dimension ø95 x 25mm
Speed (R.P.M.) 2200±10%
Air Flow (CFM) 30.67 (Max.)
Voltage 12 VDC
Notice 22 dBA (Min.)
Model Number DI5-9HDSL-0L-GP
When I checked at manufacturer’s website, they manufacture both the models but have huge difference in them
Request you to please go through with the complete email and technical specification on (Manufacturers Website)
http://www.coolermaster.com/product.php?product_id=4215 CI5-9HDSF-PL-GP
http://www.coolermaster.in/product.php?product_id=4207 DI5-9HDSL-0L-GP
I simply don’t understand how someone can do this on eBay. The Seller himself mentioned in the email that he would be sending me the “CI5-9HDSF-PL-GP” Model. You show on the eBay page that you would send the Quality Product and what you actually ship is entirely different product. It’s like fooling people or I should say it’s like a fraud.
Never anticipated in my dreams also that this thing happens on eBay, it’s my humble request to you please look into this matter and resolve the issue at earliest. I have at most trust in the eBay Management. I would like to have the CPU Fan as per the description on the EBay Webpage. Please don’t ask me to get the refund. The Features on the EBay page are of CI5-9HDSF-PL-GP
Features:
* Fan: 95 x 25.5mm
* Fan Speed: 0~4200 ~10%rpm
* Fan Airflow: 71.5 CFM (Max.)
* Air pressure (mmH2O): 7.1mmH20
* Fan Life Expectancy: 40000hrs
* Bearing Type: Rifle Bearing
* Voltage: 12V
* Fan Noise Level (dB-A): 19 dBA
* Connector: 4 pin
The Above mentioned features were mentioned in the email too.
Ending my email with lot of Hope from eBay that I would be shipped the correct product and you and your team will restore back my faith and Trust in EBay.
Few Details:
Seller baainfotech has shipped item (COOLER MASTER CPU FAN,LGA 775 FOR PINLESS MOTHERBOARD) on 13-Jan-12. Seller has shipped your order (Paisa Pay ID 30613049967)
The shipping details are:
Courier name: India Post (Speed Post)
Airway bill details: EI016819985IN
Remarks: Please check the online tracking at indiapost
Item number: 330667014720
Buyer User ID: himanshub7
Seller User ID: baainfotech
Regards,
Himanshu Bhandula
New Delhi India