Hi hai_chennai
With regards to your post please note that you have to file an Unpaid Item dispute against the buyer to get a Final Value Credit for that transaction.
To File an Unpaid Item Dispute:
- Log onto your "My eBay"
- Click on Dispute Console on the left navigation bar
- Enter the item number for which you are reporting the unpaid item and click Continue
- Specify reasons for reporting this unpaid item dispute from the dropdown provided
- Mention the current status of the dispute from the dropdown
- Click on "Send an the unpaid item reminder" tab
You can also visit http://pages.ebay.in/sellercentral/advanced-selling-promotebusiness-unpaiditems.html for more information on Unpaid Item Dispute.
I hope this helps you.
Regards,
Preeti
Regards,
Preeti