Oh My God!!

[juspreet]

I have been on ebay for around 2 years but still makes me feel like a novice.
I don't know why but I feel for the last few months ebay team has pointed it's guns towards me and they are scratching each of my listing to find a fault.
Take this for example. I was selling a table top clock for Rs. 99/- and shipping is Rs. 30/- for local and Rs. 60/- for national courier.
I ship through DTDC who charges Rs. 50/- for national courier for this item. Moreover this item is fragile and to avoid breakage en route I have to do special thermocol packing for it. Is Rs. 10/- too much a charge for handling and packing of this item.
Well ebay team thinks so. They say I am trying to avoid ebay fees.
Can I have someone from ebay team to comment on this.

[juspreet]

Can ebay team explain this to me?

An established seller selling pen drives charges Rs. 75 as shipping charges for delivery anywhere in India. (That's a standard shipping cost whether local or national)

I was charging Rs. 30 for first and Rs. 20 for additional product if the shipping is local and
Rs. 60/- for first and Rs. 40/- for additional product if the shipping is outside my city.
My item was a tabletop electronic item which weighs more than a pen drive still I was charging less shipping.
But according to ebay team I was charging excessive fees.

How Come?

Courier companies charge according to weight of the item and not price.
Just because the selling price of my item was Rs. 99/- that doesn't mean that courier companies will charge me less for that.

Can ebay team make me understand how the shipping charges are excessive for my item?

[amitava123gems]

Hello Juspreet,
Cool down please.That is an electronically generated message.I listed a kilo of papers for shipment to Holland and I got that message for shipping charge of 4oo bucks.
But it sold within 5 minutes.
So,it is not very serious.You are a very good eBayer.I started selling almost the same time as you did and you done very good work so far.I really appreciate your experiment with product variations.You are a versatile person.Your performance is somewhat comparable to Navneeth's performance.
So please accept my best wishes for future.Forget the bruise you got.Just remember that one ought to make mistake if actively involved in work.An idle person does not make mistake.
Thanx,
Truly,
Amitava

[juspreet]

Item........... Weight........ Shipping Cost........ eBay Team's Verdict

Pen Drive....25gms...........Rs.149/-.............Nominal Shipping & Handling Charges. No Violation of ebay policies

Item........... Weight........ Shipping Cost........ eBay Team's Verdict

Table Top....300gms...........Rs.60/-.............Excessive Shipping Charges and Gross Violation of ebay policies

I fail to understand the logic and reasoning behind this.
My item was removed for excessive shipping charges.
See the comparison above.
Most of the power sellers are charging Rs. 100+ for shipping a pen drive outside their city; weight of which is merely 25gms. and ebay team thinks it is nominal shipping charges.
Whereas my item which weighs 300 gms, was removed for charging excessive shipping and handling charges for which I was charging Rs. 60/- for national courier and Rs. 30/- for local courier.
My small brain fails to understand ebay team's action.
If any of you understand please explain it to me so that I don't repeat my silly mistakes.

[snrama]

Dear Juspreet,

You may have said indirectly that I am charging Rs.75 for Pendrives.

I don't think that its a high amount if the product value is Rs.1000/-

As long as you give good support to your buyers, you are safe in the market.

Also mention the product weight in the description as I did in my Coin Collectors Album. ---------------
With Regards,
Navaneeth (snrama) 😉

[juspreet]

Dear Snrama,
I am not pointing my finger at you. If you just look at the category pen drives you can find enormous power sellers charging Rs. 100/- plus as shipping for a pen drive.
Again I am not accusing you or anyone else, the only thing is that I want ebay to realise that Rs. 60/- as shipping & handling charges are not high for national shipping for an item of around 300 gms.
Even if someone may have reported my item for high shipping charges, ebay should have investigated if the charges were really high or not.
And courier charges are not based on value of item it is the volume and weight that matters.
Even if the value of my item is Re. 1 or Rs. 10,000/- the courier company charges are same if their weight is same.

Do you think my charges are high?
I gave examples just to make ebay staff understand the ground realities.
I regret if you feel I offended you.

[raymahasay]

Hi!
Am Kolkata's raymahasay again.
I am sad that inspite of two postings regarding my recent disaster, which I shared with all, in the last couple of days,i received not a single reply. May be I do not know how to be present in the Community most of my time, as before the recent disaster,which is over now, i used to operate each & everything single handedly. Be it a listing, monitoring my sales, packing & despatching my items to thy buyers.. & what not! Apart from this, I have other day to day basis chores in my life, which i cannot ignore.
Thus, may be I do not know, being only 11 months in eBay, how to post a reply, share my thoughts & cough up everything to all of you.
Suddenly, I am feeling demoralised again.I think, I'm a misfit in eBay. Thus, with whatever self respect i have left with me - should quit my passion eBay.
sincerely,
Kolkata's raymahasay.

[amitava123gems]

Hi Sriparna,
Welcome to the community?

[runalaila_in1]

welcome shriparna ...
actually your two previous posts are not to be found
Where have you posted ?
Even This post of yours you have used a wrong thread to post
always post such messages with starting a new topic
you've used jaspreet's thread where not only your post goes unnoticed
but juspreet's original message also gets diluted
please start a new thread ... the ebay community are definitely supportive of fellow ebayers