ORDER RELATED
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on 15-03-2011 12:25 PM
6 REPLIES 6
ORDER RELATED
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on 16-03-2011 12:35 PM
Dear Sir,
Please contact your seller to know the exact status of your order. Also, if he has shipped your order, please take the AWB number and track it on respective courier's website.
Kind Regards,
Ashu Jain
Please contact your seller to know the exact status of your order. Also, if he has shipped your order, please take the AWB number and track it on respective courier's website.
Kind Regards,
Ashu Jain
Message 2 of 7
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on 16-03-2011 04:08 PM
i wud lik to order LACOSTE White AUVERGNE Canvas Sneakers Shoes MENS,but theres no size listed,so i wud lik to noe whedr the seller ll b able to get me the product wich i lik to purchase with the size
Message 3 of 7
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on 16-03-2011 04:09 PM
how do i contact the seller?
Message 4 of 7
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on 16-03-2011 05:30 PM
i have problem reguarding sellers refusing my payment method
Message 5 of 7
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on 21-03-2011 05:11 PM
Hai am syed am merchant of attar and collectable things, so I desire become a genuine ebay seller. how to take order for my product in ebay? please help me
Message 6 of 7
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on 25-03-2011 02:33 PM
Hi,
Today was the first day I placed order with ebay and my experience with your customer care was worst. It’s unexpected from a company like ebay, I was not able to change my name and user id and spoke to Anuradha from your Mumbai center. She was extremely rude and unprofessional and was not ready to help. When I asked for a manager, she refused to escalate. Her statement was “what will a manager do” and then she hung up on me. That was the disgusting. I called back and spoke to Antonio (floor supervisor) and he assured me that he will give feedback to Anuradha. I was so fed up with the way i was treated that I decided to cancel my order. This is when I chatted with Shabnam who was very patient and helpful. She helped me and fixed my issue. Shabnam saved a customer for you today and deserves a pat on her back. On the other hand Anuradha needs to undergo an extensive training on customer handling skills.
I am also sending a documented letter to your corporate address.
Regards
Shadab
Today was the first day I placed order with ebay and my experience with your customer care was worst. It’s unexpected from a company like ebay, I was not able to change my name and user id and spoke to Anuradha from your Mumbai center. She was extremely rude and unprofessional and was not ready to help. When I asked for a manager, she refused to escalate. Her statement was “what will a manager do” and then she hung up on me. That was the disgusting. I called back and spoke to Antonio (floor supervisor) and he assured me that he will give feedback to Anuradha. I was so fed up with the way i was treated that I decided to cancel my order. This is when I chatted with Shabnam who was very patient and helpful. She helped me and fixed my issue. Shabnam saved a customer for you today and deserves a pat on her back. On the other hand Anuradha needs to undergo an extensive training on customer handling skills.
I am also sending a documented letter to your corporate address.
Regards
Shadab
Message 7 of 7

